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Returns & Exchanges

At Bondi Meal Prep, we prioritize your satisfaction and food safety above all else. Due to the perishable nature of our products, we offer resolutions for damaged or incorrect items to ensure you never miss a healthy meal.

Return Process

  • 1.
    Inspect Your Delivery

    Upon receiving your order, immediately check the contents and temperature of your meals to ensure everything arrived in perfect condition.

  • 2.
    Document Issues

    If you notice damage or an incorrect item, take clear photos of the product and the delivery packaging within 24 hours of arrival.

  • 3.
    Contact Support

    Email our customer care team with your order number and the photos provided; we will review your claim for a refund or store credit.

  • 4.
    Safe Disposal

    Since we cannot accept physical returns of fresh food, please dispose of any compromised meals responsibly once your claim has been processed.